koitotPrivacy Policy

This page describes what data we collect when you use koitot and how we keep that information protected, shared, and managed throughout your account lifecycle. We at koitot collect personal information (name, ID, email, phone, payment details) to verify your identity, process deposits and withdrawals, and detect fraud.

Our koitot privacy practices follow standard industry frameworks for data protection. We do not sell your personal data to third parties. We may share information with payment processors (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and banks like mobile banking, local payment, online payment, e-wallet) to complete transactions, and with law enforcement if legally required. Our servers and data storage may sit outside Indonesia; by using koitot, you consent to that international transfer.

We encourage you to read this policy in full. If you do not agree with how we handle your data, do not create a koitot account. Continued use of our platform constitutes acceptance of these privacy practices.

What data we collect on our koitot platform

We at koitot collect personal data in several categories. Identity information includes your full name, date of birth, national ID number (KTP, SIM, passport), and a photo of your ID. Contact information includes your email address and phone number. Financial information includes your bank account number or e-wallet account details (needed to process deposits and withdrawals). We also collect transaction records—every deposit, withdrawal, game activity, and balance change is logged in our koitot system and available in your account history.

We at koitot collect device and usage data automatically: your IP address, device type (phone or computer), operating system, browser type, and pages you visit within our platform. We use cookies and similar tracking technologies to remember your login session, your language preference, and your game activity. We do not track you across other websites; our cookies apply only to the koitot platform.

We may also collect information from third parties: payment processors send us confirmation when your deposit or withdrawal is complete; identity-verification services may confirm your ID is valid; and anti-fraud services may flag suspicious transactions. This data helps us keep your koitot account secure.

How we use your data on koitot

We at koitot use your personal data for the following purposes: verifying your identity (KYC requirement), processing deposits and withdrawals, detecting and preventing fraud, settling game outcomes and payouts, communicating account updates or promotional offers (if you have opted in), complying with anti-money-laundering (AML) regulations, and responding to your support requests. We do not use your data for marketing to third parties or to build profiles for sale.

Our koitot platform may share your data with third parties in these cases: payment processors receive your bank or e-wallet details to complete transactions; identity-verification providers receive your name and ID photo to confirm authenticity; fraud-detection services receive transaction patterns to flag suspicious activity; and law enforcement may receive your data if we are legally required to disclose it (e.g., court order, AML investigation). We do not voluntarily share your data with advertisers, data brokers, or any party outside these operational needs.

Data we collect and share

  • We collect: name, date of birth, ID details, email, phone, bank/e-wallet details, IP address, device info, cookies, transaction history.
  • We share with: payment processors, identity-verification services, fraud-detection services, and legal authorities if required.
  • We do not: sell data to third parties, market to external audiences, or build commercial profiles of your behaviour.
  • Your data retention: We keep your information for as long as your koitot account is active, plus five years afterward for compliance purposes.

Your rights, data security, and koitot cookie policy

We at koitot protect your personal data using encryption (SSL/TLS), secure servers, access controls, and regular security audits. However, we do not guarantee absolute protection against all cybersecurity threats—digital platforms carry inherent risks you acknowledge by creating an account. If we discover a data breach affecting koitot users, we will notify you via email or in-app message within a reasonable timeframe.

Under applicable privacy laws, you may have rights regarding your data. We at koitot allow you to: access your personal information (available in your Account Settings), request correction if information is inaccurate, request deletion of your account and associated data (subject to compliance retention windows), and object to certain data uses. To exercise these rights, contact our koitot support team via the in-app message center. We will respond within 30 days. Note: we may retain some data if legally required (e.g., for AML compliance or fraud investigation).

We at koitot handle your data as a responsibility, not a commodity—your privacy is the foundation of our platform.

koitot privacy team

Cookies and tracking on our koitot platform

We at koitot use cookies to store your session token (so you stay logged in), your language preference, and your game activity history. These are first-party cookies set by our koitot domain only. We do not use third-party cookies to track you across the internet. You can disable cookies in your browser settings, but doing so will log you out of koitot and may prevent normal platform use.

Our koitot platform may use analytics services (such as Google Analytics) to understand how users interact with our site—which pages are visited, how long users stay, etc. These analytics do not identify you personally; they show aggregate usage patterns. You can opt out of analytics tracking by adjusting your browser's "Do Not Track" setting, though we do not guarantee all tracking will cease.

International data transfers and jurisdiction

We at koitot may store your data on servers located outside Indonesia, including in other countries. By creating a koitot account, you consent to these international transfers. Your data may be subject to different privacy laws in those jurisdictions—we cannot guarantee the same level of protection as Indonesian law might provide. If you do not consent to international data storage, do not use our platform.

We at koitot operate in jurisdictions where local law permits online gaming and sports betting. If you access our platform from a jurisdiction where such services are prohibited, you violate local law, and we may suspend your account. You are responsible for verifying that your location permits access before registering.

Contact and policy updates on koitot

To contact us about privacy, data requests, or concerns, use the in-app message center on our koitot platform. Our support team operates during standard business hours (typically 09:00–17:00 local time) and responds to privacy inquiries within a few days. For urgent data-security issues, mark your message as high priority.

We at koitot may update this privacy policy at any time. Changes take effect when posted on our platform. Continued use of koitot after a policy change constitutes acceptance. If a change materially affects your privacy, we will notify you via email or in-app message before the change takes effect.

koitot privacy team
Data protection officer

We wrote this privacy policy to be transparent about how we collect, use, and protect your data on the koitot platform. Your privacy is fundamental to our operation. If you have questions, contact our support team via the in-app message center.